Shipping policy
Last updated: 09/23/26
Processing Time
All Apex Theory apparel is printed to order. Please allow 1-2 business days for
your order to be printed and prepared for shipment. Processing time does not
include weekends or holidays. During high-demand periods (new drops, sales
events), processing may take slightly longer — we'll note any delays on our site
if this happens.
Shipping Time
Once your order ships, delivery typically takes:
- Domestic (US): 4-5 business days
Total estimated delivery time (processing + shipping) is 5-7 business days for
domestic orders. You'll receive a shipping confirmation email with tracking
information as soon as your order ships.
Shipping Costs
We currently offer free shipping on all orders within [region — U.S. No minimum order value required.
Order Tracking
Once shipped, you'll receive a tracking number via email. Please allow 24-48 hours
for tracking information to update after you receive it. If you haven't received
tracking within 3 business days of ordering, contact us at apextheoryapparel@gmail.com .
Shipping Delays
While we do our best to meet estimated delivery windows, delays can occur due to
carrier issues, weather, customs processing (international orders), or high order
volume. We appreciate your patience and will help resolve any significant delays
if you reach out.
International Orders
We currently only ship within U.S. We're working on expanding — sign up for our email list to be notified when international shipping becomes available.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for
orders delayed or lost due to an incorrect or incomplete address provided by the
customer. If you notice an error after placing your order, contact us immediately
at apextheoryapparel@gmail.com — we'll do our best to correct it before it ships.
Lost or Stolen Packages
Apex Theory is not responsible for packages marked as delivered by the carrier
but reported lost or stolen after delivery. If this happens, we recommend filing
a claim with the carrier directly, and we're happy to assist with that process.
Questions
Reach out to us at apextheoryapparel@gmail.com or through our Contact page for any shipping
questions.